In a conversation, it would be great to have an option to hide bot replies and answer conditions to reduce clutter and to faster get a better overview of a support case.
In the example below, such a toggle would hide the first two bot replies, the third answer condition, and the last two bot replies making it easier for an Agent to faster see and reply to the customers actual question.
The customer might have use for the bot, but the Agents needs to scroll through the automated bot replies each and every message which mounts up to a lot of wasted time.
